FAQ

Return Policy

No refunds
Please allow 4-10 business days for items to ship, and 10-15 days on back order items.


If any back-ordered item has not been shipped 14 days from the purchase date, you will be given a discount of 15% of the purchase price, or choose a different product at price value.


Damage, altered products are not covered for replacement
No switching/swapping items on completed orders
No exchanges, unless you have received a damaged or defective product . In the event you receive defective  cosmetics you will be eligible to exchange the cosmetics for the same product , provided the cosmetics have not been contaminated or altered. Empty / Altered cosmetics will not be considered damaged, and are ineligible to be considered for exchange.